- Order(s) will be processed & sent out for shipping within 1 – 2 working days after order verification and credit approval. Kindly allow another 1 – 5 working days for our courier partners to delivery to your doorstep.
- Standard Domestic Shipping to West Malaysia: RM8; East Malaysia: RM18
*For other countries, kindly contact firstname.lastname@example.org for special request.
- Item(s) must be returned within 14 days from the date of purchase. We will not entertain any returns after 14 days from the date of purchase.
- Kindly inform us the reason for return and provide return parcel tracking number by email to email@example.com upon returning the item(s), otherwise the request will not be processed.
- All returned item(s) are subjected to quality control. The Tee People reserves the right to refuse a return if the item(s) have any signs of wear, alterations, misuse, or damage.
- Item(s) must be returned unworn, unwashed, unaltered, undamaged, or unused.
- The Tee People will not be held responsible for any damages or loss occurred during the return shipment process.
- Unless it was a defective or wrong item(s) sent to you, all returns are shipped at your own cost.
- Item(s) shall not be exchangeable for different product style/design after purchase. (For example, if you purchase Monday Blue Tee, you must exchange with a Monday Blue Tee)
- Item(s) can be exchanged due to unsuitable size after purchase provided it is unworn, unwashed, unaltered, undamaged, or unused. But the return is shipped at your own cost.
- Item(s) to be posted in its original packaging (with matte transparent bag) as it was being posted to the customer.
- Item(s) to be returned to the same address on the original packaging.
- Refunds are banked in directly within 14 business days after The Tee People has received the item(s) provided the item(s) is/are in good condition after completing the inspection of the returning item. Refunds are also applicable if the item(s) to be exchanged is unavailable (eg: unavailable size).
- Refund will be via bank transfer.
*For further enquires, kindly contact firstname.lastname@example.org.